At Hargonic Green Basket, we strive to deliver products in excellent condition. If you receive a damaged product, we are here to help.

Eligibility for Returns

Returns and refunds are only accepted if you receive a damaged product. We do not offer returns or refunds for products that are opened, used, or damaged after delivery.

Return Request

• You must notify us within 48 hours of receiving the damaged product.
• Please provide your order number along with clear photos or videos showing the damage.
• Our team will review your request and confirm whether it is eligible for return.

Return Shipping

• Once your return request is approved, you will need to arrange and ship the product back to us.
• The product must be securely packed and returned in its original packaging, along with all accessories (if applicable).

Refund Process

• After we receive and inspect the returned product, we will process your refund if the product is confirmed to be damaged.
• Eligible refunds will be issued within 7 business days after the returned product has been received and approved.
• Refunds will be credited to the original payment method or another mutually agreed payment method.

Non-Returnable Items

Returns and refunds will not be accepted for:

• Products that are not damaged.
• Products damaged due to misuse, improper storage, or handling after delivery.
• Products returned without prior approval.
• Products returned after the specified return period.

Contact Us

If you have any questions about our Refund & Return Policy, please contact us:

Hargonic Green Basket

Address: Paligoan, Paligoan Kaliganj, Uttar Dinajpur, West Bengal – 733129, India

Phone: +91 99073 71729